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Claire Agutter

Claire AgutterClaire Agutter is a service management trainer, consultant and author. In 2020, she was one of Computer Weekly's Top 50 Most Influential Women in Tech. In 2018 and 2019 she was recognised as an HDI Top 25 Thought Leader and was part of the team that on itSMF UK's 2017 Thought Leadership Award.Claire provides regular, free content to the ITSM community as the host of the popular ITSM Crowd hangouts, and is the chief architect for VeriSM(TM), the service management approach for the digital age. She is the director of ITSM Zone, which provides online ITSM training, and Scopism, a content and consulting organisation.Claire has also worked with ITGP to publish Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK), Second edition and Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK), Second edition. Read More Read Less

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1.
ITIL(R) Foundation Essentials ITIL 4 Edition13 % POD/NR
ITIL(R) Foundation Essentials ITIL 4 Edition
By: Claire Agutter, It Governance
Publisher: It Governance Publishing Ltd
5.0 (4)
₹2,720
₹2,366
Binding:
Paperback
Release:
09 Apr 2020
Language:
English
International Edition
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
2.
ITIL(R) 4 Direct Plan and Improve (DPI)16 % POD/NR
ITIL(R) 4 Direct Plan and Improve (DPI)
By: Claire Agutter, It Governance
Publisher: It Governance Publishing Ltd
1.0 (1)
₹4,250
₹3,570
Binding:
Paperback
Release:
25 Feb 2021
Language:
English
International Edition
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
3.
ITIL(R) 4 Create, Deliver and Support (CDS)16 % NR
ITIL(R) 4 Create, Deliver and Support (CDS)
By: Claire Agutter
Publisher: Itgp
5.0 (2)
₹4,250
₹3,570
Binding:
Paperback
Release:
25 Nov 2021
Language:
English
International Edition
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4.
ITIL(R) 4 High-velocity IT (HVIT)16 % NR
ITIL(R) 4 High-velocity IT (HVIT)
By: Claire Agutter
Publisher: Itgp
No Review Yet
₹4,250
₹3,570
Binding:
Paperback
Release:
18 Nov 2021
Language:
English
International Edition
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5.
Itil Foundation Essentials - Itil1 % NR
Itil Foundation Essentials - Itil
By: Claire Agutter, It Governance
Publisher: It Governance Publishing Ltd
No Review Yet
₹1,406
₹1,392
Binding:
Paperback
Release:
03 Jun 2019
Language:
English
International Edition
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6.
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK)12 % NR
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK)
By: Claire Agutter
Publisher: It Governance Publishing Ltd
No Review Yet
₹5,440
₹4,787
Binding:
Paperback
Release:
29 Jul 2021
Language:
English
International Edition
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7.
ITIL Foundation Essentials24 % POD/NR
ITIL Foundation Essentials
By: It Governance Publishing, Claire Agutter
Publisher: Itgp
4.6 (5)
₹1,271
₹966
Binding:
Paperback
Release:
06 Nov 2012
Language:
English
International Edition
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
8.
ITIL(R) 4 Essentials10 % POD/NR
ITIL(R) 4 Essentials
By: Claire Agutter, It Governance
Publisher: It Governance Publishing Ltd
3.4 (7)
₹4,250
₹3,825
Binding:
Paperback
Release:
23 Apr 2020
Language:
English
International Edition
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
9.
ITIL Lifecycle Essentials6 % POD/NR
ITIL Lifecycle Essentials
By: It Governance Publishing, Claire Agutter, It Governance
Publisher: Itgp
No Review Yet
₹2,971
₹2,793
Binding:
Paperback
Release:
08 Mar 2013
Language:
English
International Edition
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
10.
ITIL 4 Digital and IT Strategy (DITS)16 % NR
ITIL 4 Digital and IT Strategy (DITS)
By: Claire Agutter
Publisher: It Governance Publishing Ltd
No Review Yet
₹4,250
₹3,570
Binding:
Paperback
Release:
26 Sep 2024
Language:
English
International Edition
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11.
ITIL(R) 4 Drive Stakeholder Value (DSV)16 % NR
ITIL(R) 4 Drive Stakeholder Value (DSV)
By: Claire Agutter, It Governance
Publisher: IT Governance Publishing
No Review Yet
₹4,250
₹3,570
Binding:
Paperback
Release:
17 Feb 2022
Language:
English
International Edition
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12.
Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK)14 % NR
Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK)
By: Claire Agutter, It Governance
Publisher: It Governance Publishing Ltd
No Review Yet
₹4,250
₹3,655
Binding:
Paperback
Release:
20 Jul 2021
Language:
English
International Edition
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13.
ITIL(R) 4 EssentialsNR
ITIL(R) 4 Essentials
By: Claire Agutter
Publisher: It Governance Publishing Ltd
No Review Yet
₹3,635
Binding:
Paperback
Release:
08 Aug 2019
Language:
English
International Edition
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14.
ITIL foundation handbookNR
ITIL foundation handbook
By: Stationery Office, Claire Agutter
Publisher: Stationery Office Books (TSO)
No Review Yet
₹1,289
Binding:
Paperback
Release:
31 Jan 2012
Language:
English
International Edition
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15.
VeriSM - A Service Management Approach for the Digital Age5 % POD/NR
VeriSM - A Service Management Approach for the Digital Age
By: , Van Haren Publishing, Agutter Claire, Van Hove D Suzanne
Publisher: Van Haren Publishing
No Review Yet
₹4,849
₹4,607
Binding:
Hardback
Release:
20 Nov 2017
Language:
English
International Edition
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
16.
Siam Body of Knowledge - Japanese Version8 % POD/NR
Siam Body of Knowledge - Japanese Version
By: Claire Agutter, Toshio Suzuki
Publisher: Leonon Media Publishers
No Review Yet
₹5,876
₹5,406
Binding:
Paperback
Release:
16 Apr 2018
Language:
Japanese
Out of Stock
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
17.
Verism (Tm) - Unwrapped and Applied7 % NR
Verism (Tm) - Unwrapped and Applied
By: , Suzanne Van Hove, Johann Botha Claire Agutter
Publisher: Van Haren Publishing
No Review Yet
₹6,688
₹6,220
Binding:
Paperback
Release:
25 Sep 2018
Language:
English
Out of Stock
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18.
ITIL foundation handbook6 % NR
ITIL foundation handbook
By: Au, Claire Agutter, ITSMF Foundation
Publisher: TSO
No Review Yet
₹13,775
₹12,994
Binding:
Paperback
Release:
23 Jun 2015
Out of Stock
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19.
ITIL foundation handbook6 % NR
ITIL foundation handbook
By: Au, Claire Agutter, ITSMF Foundation
Publisher: TSO
No Review Yet
₹13,775
₹12,994
Binding:
Paperback
Release:
23 Jun 2015
Out of Stock
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20.
ITIL foundation handbook5 % NR
ITIL foundation handbook
By: Au, Claire Agutter, ITSMF Foundation
Publisher: TSO
No Review Yet
₹1,574
₹1,495
Binding:
Paperback
Release:
23 Jun 2015
Out of Stock
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