Carl VanCarl Van earned his degree in insurance from California State University. By then, he was already a regional claims manager, writing and teaching several courses for the insurance industry. Van has earned acclaim as a professional speaker, and his prsentations are upbeat, fast paced, and marked by high audience participation. He is the president and CEO of the International Insurance Institute, Inc., widely considered to be the single best claims training company in the United States and Canada. Van lives with his family in New Orleans, Louisiana. Read More Read Less