Brenda HuettnerBrenda Huettner is a technical writer, author, speaker, and consultant with more than 20 years of experience in the technical communication field. She has written manuals, Help systems, procedures, proposals, and training materials for a variety of crporate clients, authored Macromedia Captivate: The Definitive Guide and co-authored RoboHelp for the Web and Managing Virtual Teams from Wordware Publishing, and is the publisher of Harry A. Franck's WWII narrative, Winter Journey through the Ninth. She is a Fellow of the Society for Technical Communication, a member of the IEEE Professional Communication Society, and a member of the Usability Professionals Association. Brenda is a regular presenter at conferences across the country where she speaks on documentation, management, and career issues. Read More Read Less