Bernard ArogyaswamyBERNARD AROGYASWAMY teaches business strategy, quality management, and international management at LeMoyne College in Syracuse, New York. Consultant to various businesses, particularly those with international operations, he has had extensive industral experience in India and has traveled widely in Asia. He has published in academic journals and given numerous presentations at conferences, seminars, and other meetings. Among his publications is Value-Directed Management: Organizations, Customers, and Quality (Quorum, 1993), coauthored with Ronald P. Simmons. Read More Read Less