Alexander HiamAlexander Hiam has written extensively on business topics ranging from leadership and conflict management to marketing. He is an award-winning author of more than twenty books. When he's not writing, Hiam is a sought-after speaker on innovatio, creativity, and leadership. Thousands of managers--including Fortune 500 and government leaders--have attended his workshops and idea-generation retreats, and relied on his guides. Hiam holds a BA from Harvard College in anthropology and an MBA in marketing and strategic planning from the University of California, Berkeley. For more than twelve years, he has worked at the University of Massachusetts, Amherst Isenberg School of Management, with additional teaching posts at American International College and Western New England College. Read More Read Less